Raise a request in the Help Center
Start here. Every request gets a first reply within 24 hours, Monday to Friday.
What you can raise there
- An incident, when something has stopped working on your site.
- A vulnerability you have found.
- Any question about our applications.
- A demo of one of our applications (opens in a new tab).
- A new feature for an application you already use.
- An application we have not built yet.
The Help Center runs on Jira Service Management with EU data residency. The data in your request stays in the European Union.
- Support portal
- Public Help Center (opens in a new tab)
- Support by email
- support@oktul.com (opens a new email)
- First response
- Within 24 hours, Monday to Friday
- Everything else
- hello@oktul.com (opens a new email)
- Vulnerability reports
- The Help Center, or support@oktul.com
- Legal and data protection
- legal@oktul.com (opens a new email)
- Entity
- Oktul OÜ · Reg. nr 17589681 · Tallinn, Harjumaa, Estonia
For anything that is not a support request
Ask a question you are not ready to raise as a support request. Data protection requests and legal notices go to legal@oktul.com.